{"id":1456,"date":"2009-11-15T10:27:32","date_gmt":"2009-11-15T00:27:32","guid":{"rendered":"http:\/\/www.thefatwebsite.com\/?p=1456"},"modified":"2014-05-23T13:06:58","modified_gmt":"2014-05-23T03:06:58","slug":"getting-trolled-by-virgin-blue","status":"publish","type":"post","link":"http:\/\/www.thefatwebsite.com\/?p=1456","title":{"rendered":"Getting trolled by Virgin Blue"},"content":{"rendered":"<p>I&#8217;ve had to do an unusually frequent amount of travel this year for work.\u00a0 Between what I did in my old job, a brief 3 month stint working in marketing and attending our quarterly awards nights, I&#8217;ve probably flown to Sydney about 10 times this year.\u00a0 Our company has a policy to always use Virgin Blue and its starting to get me down a bit.<\/p>\n<p><em>I have now had seven consecutive flights that have been delayed<\/em>.\u00a0 It&#8217;s not normally by too much.\u00a0 I&#8217;d say I average a half hour delay each time.\u00a0 Once it was closer to 90 minutes.\u00a0 It just drives me nuts though.\u00a0 If its so systematic and ingrained into their flying schedule, why not just advertise all their flights half an hour later?\u00a0 Its not like there&#8217;s lot of interesting things to do at Sydney or Brisbane domestic terminal when I get the dreaded and depressingly regular paging alert that my flight has been delayed again.<\/p>\n<p>What inspired me to write this though is that I woke up the other morning to an email from Virgin Blue and it really turned me around on them.\u00a0 It was an offer for a free upgrade to Gold Class membership!\u00a0 Maybe they finally noticed the crappy service they were dolling out to me as a regular customer so they decided to make amends.\u00a0 Thats the mark of great customer service.<\/p>\n<div id=\"attachment_1457\" style=\"width: 610px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-1457\" class=\"size-full wp-image-1457\" title=\"vb001\" src=\"http:\/\/www.thefatwebsite.com\/wp-content\/uploads\/vb001.jpg\" alt=\"Have a free upgrade\" width=\"600\" height=\"313\" srcset=\"http:\/\/www.thefatwebsite.com\/wp-content\/uploads\/vb001.jpg 600w, http:\/\/www.thefatwebsite.com\/wp-content\/uploads\/vb001-300x156.jpg 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><p id=\"caption-attachment-1457\" class=\"wp-caption-text\">Have a free upgrade<\/p><\/div>\n<p>Maybe these guys aren&#8217;t so bad after all?\u00a0 Sometimes these airlines unfairly get a bad rep.\u00a0 Y&#8217;know, even though they are always late and make you pay for onboard meals, at least they recognised me as a valued and loyal cust-<\/p>\n<div id=\"attachment_1464\" style=\"width: 630px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-1464\" class=\"size-full wp-image-1464\" title=\"vb003\" src=\"http:\/\/www.thefatwebsite.com\/wp-content\/uploads\/vb003.jpg\" alt=\"vb003\" width=\"620\" height=\"348\" srcset=\"http:\/\/www.thefatwebsite.com\/wp-content\/uploads\/vb003.jpg 620w, http:\/\/www.thefatwebsite.com\/wp-content\/uploads\/vb003-300x168.jpg 300w\" sizes=\"auto, (max-width: 620px) 100vw, 620px\" \/><p id=\"caption-attachment-1464\" class=\"wp-caption-text\">Just kidding<\/p><\/div>\n<p>GODAMMIT.\u00a0 BRANSOOOOOON!!!!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I&#8217;ve had to do an unusually frequent amount of travel this year for work.\u00a0 Between what I did in my old job, a brief 3 month stint working in marketing and attending our quarterly awards nights, I&#8217;ve probably flown to Sydney about 10 times this year.\u00a0 Our company has a policy to always use Virgin &#8230;<\/p>\n","protected":false},"author":6,"featured_media":1458,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15],"tags":[455,454],"class_list":["post-1456","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-travel","tag-virgin-blue"],"_links":{"self":[{"href":"http:\/\/www.thefatwebsite.com\/index.php?rest_route=\/wp\/v2\/posts\/1456","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.thefatwebsite.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.thefatwebsite.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.thefatwebsite.com\/index.php?rest_route=\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"http:\/\/www.thefatwebsite.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1456"}],"version-history":[{"count":9,"href":"http:\/\/www.thefatwebsite.com\/index.php?rest_route=\/wp\/v2\/posts\/1456\/revisions"}],"predecessor-version":[{"id":1460,"href":"http:\/\/www.thefatwebsite.com\/index.php?rest_route=\/wp\/v2\/posts\/1456\/revisions\/1460"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/www.thefatwebsite.com\/index.php?rest_route=\/wp\/v2\/media\/1458"}],"wp:attachment":[{"href":"http:\/\/www.thefatwebsite.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1456"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.thefatwebsite.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1456"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.thefatwebsite.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1456"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}